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Driver's license
What is the maximum speed I can drive with my food trailer?
Germany: The maximum speed for a food trailer is 80 km/h unless the trailer + load weighs less than 3,500 kg, in which case it can go up to 100 km/h.
Netherlands: The maximum speed is 90 km/h if the trailer + load is under 3,500 kg, and 80 km/h if it exceeds 3,500 kg.
France: The maximum speed is 90 km/h for trailers weighing up to 3,500 kg and 80 km/h for trailers exceeding this weight.
Do I need a special driving license to drive a food trailer?
Germany: With a B license, you can tow trailers under 750 kg. If the total combined weight (vehicle + trailer) exceeds 3500 kg, a BE license is required.
Netherlands: With a B license, you can tow trailers under 750 kg, and the combined weight must be under 3500 kg. If it exceeds, you’ll need a BE license.
France: With a B license, you can tow trailers under 750 kg. If the total weight exceeds 3500 kg, you’ll need a BE license.
Equipment
What should I consider regarding electricity or water connections?
Most trailers come with a fixed electricity connection (220V or 440V). If you choose electric equipment, it will be connected to the power supply. For locations without electricity, you can opt for gas-powered equipment. Additionally, we offer water connections for sinks and other equipment, depending on your needs. We can advise you on the best solutions for both electricity and water based on your business operations.
Can I purchase equipment from you?
We partner with top suppliers in the catering industry, allowing us to source almost any equipment you need, tailored to your concept. You can either purchase equipment directly from us or have it installed in your trailer.
What equipment can my food trailer be fitted with?
Your Multiwagon can be customized with a wide range of equipment to suit your needs. We’ll help you design a practical layout, and our skilled craftsmen will handle the professional installation. If you prefer to purchase a model without equipment or install it yourself, that’s also an option.
Financial
What financing options are available at Multiwagon?
The financing options at Multiwagon vary by country. Typically, you’ll need to have an established business and provide a solid business plan. For most countries, your company must be registered for at least one year to qualify for financial leasing. For more detailed information on specific financing options, please visit our financing page.
Can I finance at Multiwagon?
Financing is available for nearly all models.The financing options at Multiwagon vary by country. Typically, you’ll need to have an established business and provide a solid business plan. For most countries, your company must be registered for at least one year to qualify for financial leasing. For more detailed information on specific financing options, please visit our financing page.
What payment methods are available?
We offer several payment methods:
- Bank transfer
After accepting our quote, you will receive an invoice. You can then transfer the invoice amount. - Financial Lease
If you purchase a Multiwagon via Financial Lease, you will pay a fixed monthly amount to the leasing company over a set period. - Debit card
If you pick up your Multiwagon at our Experience Center in Holten (NL), Langenhagen (DE) or Cazères-sur-l’Adour (FR), you can also pay by debit card.
Maintenance
Is there a warranty on the models?
Our models come with a one-year carry-in warranty. If a defect occurs within this period, you can bring the model to us, and we will repair the issue for you. The warranty only covers defects that occur under proper usage of the model.
Do you offer service and maintenance?
At Multiwagon, we offer comprehensive maintenance and support through our in-house workshop, equipped for regular maintenance, technical repairs, and custom modifications. Our dedicated service department is also available to assist with any questions or issues you may have, ensuring smooth operations for your Multiwagon. Our service department is always ready to support you with all your questions and problems.
What should I do to prepare my trailer for winter?
In winter or during extended periods of non-use, make sure to thoroughly clean the trailer to prevent vermin. Drain the water from pipes, tanks, and drainpipes to avoid freezing and damage. Also, check tire pressure and remove the gas bottles for safety.
Does a food trailer need to be inspected annually?
Germany: Food trailers must undergo a mandatory inspection (TÜV) every two years to ensure they are roadworthy and compliant with regulations. We recommend annual maintenance checks to keep your trailer in top shape.
Netherlands: Larger trailers (over 750 kg) require a periodic roadworthiness inspection. While not mandatory annually, regular checks are recommended to ensure your trailer remains in good working condition.
France: Larger trailers (over 750 kg) must undergo a contrôle technique every two years. We recommend regular checks for safety and maintenance to ensure your trailer stays in optimal condition.
Spain: Food trailers with a gross vehicle weight over 750 kg (categories O2, O3, and O4) must undergo periodic roadworthiness inspections (ITV). Trailers up to 750 kg (category O1) are not subject to periodic ITV inspections.
For more information, visit our service page. Would you like to schedule a service? Visit our service page for more information.
Do you also offer repairs?
Absolutely! We provide trailer repairs and parts. Feel free to contact us for more information or to schedule a repair. For trailer repairs and parts, we’re here to help. Visit our service page to get in touch with our experts.
Models
How long does an advisory meeting take?
The duration of an advisory meeting depends on the number of questions you have. Typically, it lasts around thirty minutes. If you also visit our Experience Center, the meeting might take a bit longer. We’ll enjoy a coffee together and give you a tour, allowing you to explore our full range of offerings.
What should I prepare for an advisory meeting?
Generally, you don’t need to prepare anything for an advisory meeting. However, it’s helpful to have your company details ready, as this allows us to easily provide a quote if needed.
Can I change my appointment?
If you’ve already made an appointment but need to reschedule, that’s no problem. Just get in touch with us.
Contact information
Can I have my Multiwagon delivered?
Yes, we can deliver your Multiwagon to you. Delivery costs will vary depending on your location. Alternatively, you can choose to pick up your Multiwagon for free at one of our Experience Centers.
Where are the food trailers produced?
All of our products are manufactured in Europe, meeting European standards and offering great quality. Additionally, your equipment will be installed in-house at our workshop in the Netherlands. From there, our skilled mechanics ensure you receive the perfect food truck, fully equipped to meet your needs.
How can I find a location to set up my food trailer?
To find a suitable location for setting up your food trailer, contact the local municipality to inquire about the necessary permits. You can also research areas with high foot traffic, collaborate with events or markets, or consider popular spots like public squares or busy parking lots. Additionally, online platforms that list food truck locations can help you find the right spot for your trailer. Check our blog article for more information on this topic.
Do I need a permit to sell from a food trailer?
The required permits can vary significantly depending on the country. To ensure you comply with all the necessary regulations, we recommend checking out our blog articles. There, you might find detailed information on the permits for your country.
Please note that we cannot guarantee the accuracy or completeness of the information provided. We strongly advise you to contact your local municipality to confirm the specific permits required for your location.
Can I have my Multiwagon wrapped or stickered?
Most of our Multiwagons can be fully personalized. For some models, we offer the option of adding a exchangeable magnet foil. For all trailers, we provide the possibility of entire foiling with your own design, such as your logo and colours. For examples or inspiration, please visit our inspiration page.
Can I rent from Multiwagon?
Multiwagon does not offer rental options. However, Rollin’ Concepts may be of interest to our customers in the Netherlands, as they offer a variety of models for rent. For our customers in all other countries, we currently do not have any rental options available.”
Can I see the products in person?
You’re welcome to visit our Experience Centers in Holten (NL), Hannover (DE) or Cazères-sur-l’Adour (FR) where most of our products are on display. We recommend booking an appointment in advance to ensure an advisor is available.
Can’t make it to any of our Showrooms? Request a video call, and we will take you on a virtual tour!
What is the delivery time for the products?
The delivery times for our products may vary. Some models are available for immediate delivery from stock, while others have a longer delivery time. Want to know more about the delivery time of a specific model? Feel free to contact us!